Etisalat Lanka has set out to take the initiative to provide free reloads for Pre-paid customers and an increase in credit limit for Postpaid customers who have been affected by the natural disaster that has hit Sri Lanka. One main issue faced is obtaining reloads and recharge cards in flood effected areas. Hence, Etisalat has opened up a toll free number 722 for victims to call and obtain free credit.
Customers can dial the ‘722’ to receive 10 minutes talk time to any Etisalat number and 5 minutes talk time to other networks free of charge. This service is available only for the flood affected areas.
Additionally, Etisalat customers can gift credit from their Etisalat wallet to a friend who is affected. Etisalat has waved off the transaction fee of this service. To gifting credit dial *345.
With the present situation in mind, Etisalat’s initiative is aimed at helping these individuals to keep in touch with their loved ones without any difficultly.

Etisalat Sri Lanka recently launched cliQ – an app which allows its pre-paid subscribers to purchase time-based mobile data packages. Providing a flexible and transparent approach to purchasing mobile Internet connectivity cliQ will eliminate the need to buy data in expensive and hard to understand bundles based on megabytes and gigabytes.

The solution is an invention of Comptel Corporation, Finland and is a native mobile application which, users can easily and affordably purchase time-based Internet access, granting full control and understanding of how the consumer buy, pay and use their personal digital services.

“With the deployment of cliQ, we are now able to deliver affordable mobile connectivity to our customers in an innovative way that complements their lifestyle and needs,” Chief Commercial Officer Etisalat Lanka Khalifa Mahmoud noted.

The ground-breaking New Service Improves the Mobile Data Buying Experience, Increasing Data Consumption for Subscribers While Creating Substantial Revenue Gains for Etisalat.
“Comptel is proud to be working with Etisalat to help cliQ achieve success in the Sri Lankan market, which takes us another step forward towards fulfilling our mission to connect the next two billion mobile users to the Internet, one small data purchase at a time.” said Harry Järn, Chief of Comptel FWD.

Etisalat’s Music App

stream your favourite music anytime with no data charges

The rhythm of life can be fine-tuned through music. It is the go to place for most of us whether to unwind after a busy day or to uplift our moods. However one might be limited with the playlist on their phones or worst – the data capacity can put a cap on your streaming possibilities.
Addressing all your musical needs Etisalat launches an affordable music streaming service for its customers. The Music App contains over 2,500 music videos, 15,000 Sri Lankan songs and 9,000 International songs.
Ranging from classics to contemporary music across all genres the Etisalat Music App will ensure that Etisalat customers are provided with access to a large database of the latest releases in songs with the highest quality ever experienced for music streaming.
Song Catcher, Lyric Finder, Social Points and Mood map to discover new music are among some of the features of the app. Customers can stream unlimited music for an inexpensive daily fee of Rs. 3 or can select a weekly or monthly subscription plan.
Furthermore new Songs and Videos will be featured under Editor’s Pick tab and the most viewed songs and Videos will be featured in the Trending category. The app is developed in partnership with Evoke International and is available for download through the play store and App store.

‘Manudam Sapiri Nobindunu Sabadiyawa’ convoy, containing the essential items collected from the staff and customers of Etisalat Lanka last week reached the flood affected areas in Kalutara.
The aide was distributed among the affected family under the watchful guidance of the Chief Incumbent of the temple.

During their visits to the affected area the pioneer mobile service provider identified schools located in the outskirts of the cities that were affected by flood and landslides. Etisalat plans to rebuild as the phase two of Manudam Sapiri Nobindunu Sabadiyawa project.

Pictured are some moments from the initiative.

Etisalat Panthers players revealed

As the excitement around the Sri Lanka Super Sevens builds up Etisalat Lanka joins to heighten the anticipation with the announcement of Etisalat Panthers team members. The tournament returns to Kandy’s Nittawela Grounds after 5 years for the 1st leg of the tournament, which will be held on Saturday 8 and Sunday 9 July.

Etisalat fields a side of strong star performers from the National, Club and School Rugby circuits. The team Captaincy has been entrusted to the seasoned fly-half Fazil Marija, he will be joined by equally experienced local and foreign players to drive the Etisalat Panthers towards victory. Debuting in the franchise rugby circuit will be Naveen Henakankanamge and Vimukthi Rahula, who have represented their respective School and Sri Lanka Youth teams in the recent months. Asanka Rodrigo will coach Etisalat Panthers through this tournament, while Mahesh Kumara will Manage the team.

“We commenced our practice sessions this week. Though we have got well-seasoned players in the team, we are still going ahead with two practice sessions per day. The Etisalat Panthers will be joined by four foreign players next week and the practice sessions will allow us to identify each player’s strengths on the field,” Etisalat Panthers Coach Asanka Rodrigo noted.

Etisalat Panthers Manager Mahesh Kumara, who also holds the position as the Assistant Secretary and Chairman of Rugby Development for Sri Lanka Rugby commenting on the overall tournament stated: “The Super Sevens tournament enables players to be observant of the dynamic strengths of each player. The franchise team model encourages our Rugby players to perform better in the field, so they could further their Rugby career to an international platform.”

Finishing up their practice sessions Team Captain Fazil Marija joined in conversation, to share his thoughts on the tournament and the team; “We have experienced players in the team and we have all met in the field representing different Clubs. Being part of a franchise team can be looked as a challenge and as an advantage. As the Captain of the team I have to ensure that we all get along as a team and I believe the frequent practice sessions will allow the team to bond over tackles followed by Rucks and Mauls.”

The game of Rugby is no stranger to Etisalat and the brand takes pride in being the custodians of the Kandy Sports Club and Sri Lanka Army Rugby teams. Their long-standing partnership; with these two clubs, is as a testament of enriching and cherishing the best interest of the people of Sri Lanka in the field of Rugby.

“We are humbled to announce our franchise team Etisalat Panthers’ participation at this year’s Super Sevens and believe that our association in this tournament further establishes our unrelenting support to enrich this magnificent game allowing Sri Lanka Rugby to reposition itself in the International arena,” Chief Commercial Officer Etisalat Lanka Khalifa Mahmoud stated.

The brand believes that the investment in sports is vital as it resonates with a key aspect of their brand value in enhancing customer experiences. While the local and foreign players resume their positions in each of their chartered teams, Etisalat wishes all the participating teams the best of luck.


From left: Etisalat Panthers Captain Fazil Marija introduces his team to Marketing
Director Yarthav Mathiaparanam, Deputy CEO Etisalat Lanka Riyaaz Rasheed and Chief
Commercial Officer Etisalat Lanka Khalifa Mahmoud

Etisalat Panthers

The 1st leg of the Sri Lanka Rugby Super Sevens 2017 kicked off at the Nittawela Rugby Stadium in Kandy last week end. The unforgiving weather in Kandy did not break the spirit of the franchise teams as each of them took to the field to participate in the beautiful game of Rugby. With the odds to their favour Etisalat Panthers grabbed the Franchise Shield at the end of the 1st leg defeating the Cargils Gladiators with a score of 17 – 0.

It wasn’t an easy task for Etisalat Panthers as they were dished out victory and defeat in equal halves on day 1 and 2. On Saturday during their first match Etisalat Panthers were on to a great start with Srinath Sooriyabandara evaded the Ezy Wolves and sprinted towards the try line scoring the first try for the team. The game ended with Etisalat taking the lead scoring 19 – 17.
During their second match Etisalat Panthers locked in with Walkers CML Vipers and scored a magnificent 26 – 07. However, Cargils Gladiators took over Etisalat Panther during the team’s third match with a score of 19 – 15.

Day 2 came by and Etisalat Panthers had to face the Access Kings during the Quarter Finals and was defeated by Access Kings for a score of 19 – 14. The second match was crucial for Etisalat Panthers and EZY Wolves as they tackled for the semi-finals of the Bowl and Shield. At the end of the match with a score of 17 – 14, EZY Wolves qualified for the Bowl Finals, while Etisalat Panthers qualified for the Shield Finals.

The battle for the Shield was between Etisalat Panthers and the Cargils Gladiators and the Panthers made sure to not let the Gladiators reach the try line. Etisalat Panthers made their mark by winning the Franchise Shield at the Sri Lanka Rugby Super Sevens with a splendid score of 17 – 0.


Etisalat launches One Etisalat

– The all in one self-care app that grants power to you

The smartphone is now replacing the desktop and laptop, and everyday more and more phone users are resorting to use mobile apps to pay bills, monitor internets usage and access plenty of other mobile based services and products. Etisalat in its continuous efforts to enhance its customer experience now introduces the ‘One Etisalat’ self-care app, which provides all essential services and products in a unified app.

“Implementing the ‘One Etisalat’ self-care App allows our customers to access account information seamlessly through a single app. We are looking at giving more power and control to our customer over their mobile connection with key features put together in one user interface. The ‘One Etisalat’ app will prompt our customers to proactively engage with their favourite Etisalat Products and Service by providing on demand access to their account information which will add to their convenience,” Etisalat Lanka Deputy CEO Riyaaz Rasheed stated.

‘One Etisalat’ is designed with the tech savvy customer in mind. The home page indicates the outstanding amount/ balance available in the account and amount of data that is available for the connection. The rest of the features are listed at the bottom; on easy access buttons sectioned for App settings, Usage details, Bill info for Post-paid/ Pre-paid, Credit Management/ Support, VAS – Available Services, Promotions, Roaming & IDD, Call-a-Tune, My Profile, Caller Management, Loyalty, Locate Us (locate the nearest Etisalat service centre/ flagship store) and Service Messages. Furthermore, the most popular Etisalat app of recent times, cliQ too is hosted on this app for the convenience of our pre-paid data users.

The app is now available for download through the App Store and Google Play Store. Once the app is installed customers can easily register through a two-step process of entering their mobile phone and submitting the verification PIN that will be text messaged to their phones.