At Etisalat Business Solutions, we believe that exciting things happen when you think outside the box. No longer stuck in a restricted framework. Unconventional, innovative and unconstrained solutions that will open up even further opportunities. For us, it is not about meeting your expectations but exceeding them. Our portfolio is not merely based on the solutions that we created, but the numbers that these creations provided.

With an ever expanding global network of experts and trained professionals, our work lies in the simplicity of the core thought. A simple insight that can come from anywhere across the world that ignite our ideas. These ideas then go through the rigorous feasibility cycle before we move in to creation utilizing our state of the art resources.

And as our system consists of a variety of solutions providers, our products are delivered on an array of technological levels. Tech based solutions that deliver results via and for enterprise, device, digital, internet and voice. At Etisalat we don’t give you ready-made solutions with a little personalizing touch, but customized, completely unique solutions that were created purely for your requirement. So no matter the category, the client’s business structure, be it multi-billion dollar operation, SME or start-up, we are here to provide you with tailor made solutions to take you further to where you want to go. Cause with Etisalat, its about you.

Lets build something amazing together

 

Productivity Solutions

Mobile Eye Solution

Mobile Eye Solution introduced by Etisalat is a location based solution for Enterprises and SME customers to track their employee’s movements, which in turn improves work efficiency.

Vehicle Tracker Solution

Vehicle Tracker Solution uses GPS technology for locating the vehicles of an organization and that information can be viewed on a digital map via the web based application software.

Field Force Automation

An innovative and effective solution from Etisalat, Field Force Automation, typically a part of a company’s relationship management system, is a system that automatically records all the stages in a sales process.

Productivity Solutions

Mobile Eye Solution

Mobile Eye Solution introduced by Etisalat is a location based solution for Enterprises and SME customers to track their employee’s movements, which in turn improves work efficiency. This system is formulated for Managers, Supervisors and other relevant superiors to track activities and locations of staff who are in the field. Meanwhile people in the field can update their status through this solution

Features

  • Mobile based location tracking
  • Web based monitoring
  • Mobile user availability status can be updated
  • Compatible with all mobile phones and tabs

Benefits

  • Improves the productivity of the field staff
  • Readily available field information
  • Quick decision making abilities for directing people in the field
  • Cost reduction in field operations
  • Increase efficiency and effectiveness of field operations

Why with us?

  • We are equipped with expertise in the latest technologies
  • We offer tailor-made packages to cater your requirements
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services

Vehicle Tracker Solution

Vehicle Tracker Solution uses GPS technology for locating the vehicles of an organization and that information can be viewed on a digital map via the web based application software. Also gathered history information enables organization to manage their vehicle fleets efficiently and prevent frauds.

Features

  • Exact GPS location of vehicles
  • Ability to monitor vehicle status
  • Exploration of the vehicle history
  • Geo-Fencing ability

Benefits

  • Fraud and theft prevention
  • Readily available field information
  • Cost reduction
  • Monitor and direct company vehicles according to demand

Why with us?

  • We offer tailor-made packages to cater your requirements
  • We offer tailor-made packages to cater your requirements
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services
  • Free trial before purchase

Field Force Automation

An innovative and effective solution from Etisalat, Field Force Automation, typically a part of a company’s relationship management system, is a system that automatically records all the stages in a sales process. FFA includes a contact management system which tracks all contacts that has been made with a given customer, the purpose of the contact, and any follow up that may be needed. This ensures that sales efforts are not duplicated, inefficient and this solution helps prevent fraud etc.

Features

  • Attendance and location monitoring with GPS.
  • Workflow management
  • Inventory management
  • Expense claims management
  • Customized report generation
  • Product availability reports

Benefits

  • Improvement of processes and workloads
  • Productivity of sales forces
  • Transparent planning and job situation.
  • Portable access for the sales teams to critical information that provides insight into customer needs.
  • Cost reductions
  • Increase sales levels

Why with us?

  • We are equipped with expertise in the latest technologies
  • We offer tailor-made packages to cater your requirements
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services
  • Free trial before purchase

Interested?

or call us on 1727 for more information

Voice & Data Solutions

HD Voice

HD voice enables the user to have clear and crisp voice conversations over the phone, filtering the background noise through advanced noise cancellation mechanisms. A normal voice call uses digital signal processing technology to capture and transmit sound. In contrast to a normal voice call, an HD Voice call works with a wider frequency which enables more sound waves and speech data to travel in to a single channel, whilst stripping away the disturbing background noise. This in turn, enables the voice to be clearer, capturing its natural variations that are not detected in traditional audio standards.

What are the advantages of having HD voice?

  • Crystal clear, more natural sounding voice conversations
  • Reduced background noise within the conversation through noise cancellation mechanism
  • Clearer conversations in conference calls

Is my device HD compatible?

Over 300 smartphones support HD Voice. You will have to check with the manufacturer’s specifications whether it is HD voice. If it states that it supports WB-AMR (Wide Band – Adapative Multi Rate) or G.722.2 then your mobile phone is HD Voice compatible.

Do I get charged for this service?

There is no additional charge for this service.

Where can I experience HD voice?

You can experience the superior HD voice with Etisalat HD voice anywhere in the country if you are connected to 3G.

How do I activate the service?

If you are connected to the Etisalat 3G network and if your smartphone is an HD compatible device, you can automatically experience HD voice. Be mindful that if your smartphone is in 2G mode you will need to change it to 3G mode in order to experience this service.

What are the minimum requirements to experience HD voice?

Both the (Caller and Receiver) users should be connected to 3G and their handsets should be HD compatible.

Do we have HD in IDD?

Etisalat network supports HD voice in IDD. However the destination network and the connectivity in-between should support HD voice codec in order to make an HD voice enabled IDD call.

Value SMS

Etisalat introduces Value SMS solutions for customers with high standard and customized packages, to suit their requirements. Now Etisalat Value SMS users can send their messages regardless of the network provider and also provide both send and receive options along with a series of features. It can also provide an application interface to integrate a customer's existing system.

Features

  • Sending user defined SMSs to the recipients in bulk
  • Pay only for delivered messages
  • Web based admin portal
  • Monitoring the status of the messages and the history
  • Scheduling SMS
  • Enables the recipients to reply to the message
  • Number Masking (have any predefined word as the senders name)
  • Two way messaging

Benefits

  • SMSs can be sent in bulk regardless of the customers network
  • Increased probability of customer interaction through messages
  • Reduced promotional expenditure

Why with us?

  • We are equipped with expertise in the latest technologies
  • We offer tailor-made packages to cater your requirements
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services

Value SMS

Etisalat introduces Value SMS solutions for customers with high standard and customized packages, to suit their requirements. Now Etisalat Value SMS users can send their messages regardless of the network provider and also provide both send and receive options along with a series of features. It can also provide an application interface to integrate a customer's existing system.

Features

  • Sending user defined SMSs to the recipients in bulk
  • Pay only for delivered messages
  • Web based admin portal
  • Monitoring the status of the messages and the history
  • Scheduling SMS
  • Enables the recipients to reply to the message
  • Number Masking (have any predefined word as the senders name)
  • Two way messaging

Benefits

  • SMSs can be sent in bulk regardless of the customers network
  • Increased probability of customer interaction through messages
  • Reduced promotional expenditure

Why with us?

  • We are equipped with expertise in the latest technologies
  • We offer tailor-made packages to cater your requirements
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services

Conference Bridge

This solution will add more value to the enterprise and SME segments on their day to day business with regard to conferences. This provides real time conversation among the participants of the conference.

Features

  • Manage own conference groups & allocating conference rooms with credentials
  • Administrator can monitor the people in the conference
  • Administrator has ability to control status of the participants (Mute/Drop any one in a conference)

Benefits

  • Increase the productivity
  • Cost saving on meeting arrangements and travelling
  • Time saving of initiating and conducting meetings
  • Conferences can manage effectively at any given time

Why with us?

  • We are equipped with expertise in the latest technologies
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services

Value SMS

Etisalat introduces Value SMS solutions for customers with high standard and customized packages, to suit their requirements. Now Etisalat Value SMS users can send their messages regardless of the network provider and also provide both send and receive options along with a series of features. It can also provide an application interface to integrate a customer's existing system.

Features

  • Sending user defined SMSs to the recipients in bulk
  • Pay only for delivered messages
  • Web based admin portal
  • Monitoring the status of the messages and the history
  • Scheduling SMSs
  • Enables the recipients to reply to the message
  • Number Masking (have any predefined word as the senders name)
  • Two way messaging

Benefits

  • SMSs can be sent in bulk regardless of the customers network
  • Increased probability of customer interaction through messages
  • Reduced promotional expenditure

Why with us?

  • We are equipped with expertise in the latest technologies
  • We offer tailor-made packages to cater your requirements
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services

Etisalat Business KIT SOHO (Small Office Home Office)

This solution adds convenience to the Small office home office business owners in their day to day business, with significant voice, SMS and data services bundled inside, this package can use up to 5 SIMs with just one bill for the whole group.

Features

  • Business registration is a must to obtain this package
  • One Etisalat Business KIT package comprises of up to 5 SIMs
  • Package benefits can be used among the group
  • If you switch from another network to Etisalat, callers will be notified of your new number with the ‘I moved’ service for 3 months. This is a tariff free service provided only for SOHO users.

Benefits

  • Free bundle of voice, data and SMS services can be shared among your group
  • Convenience of one bill for multiple users (primary number will get one bill for multiple users)
  • Save money on communication expenditure

Why with us?

  • We are equipped with expertise in the latest technologies
  • We provide fast deployment throughout the island
  • We offer the best customer care support along with after sales services

Mobile Marketing

Mobile marketing consists of ads that appear on mobile smartphones, tablets, or other mobile devices.

Features

  • Missed call based mobile marketing
  • Interactive Voice Response marketing
  • Interactive SMS based marketing
  • App-based marketing
  • Location-based marketing
  • Web Ad insertion
  • Mobile Site Links
  • SMS Based promotions

VPN | APN Solutions

Communication solutions enable seamless communication on both voice and data. Communication enrich with secure and latest sate of the art features.

Features

  • VPN : Secure branch network capability on Microwave, Radio or Fiber connectivity
  • APN : Secure access connectivity for remotely stationed staff and sales force

Mobile PABX

Mobile PABX solution reduces communication costs, improves the speed of information exchange, allows communication in diverse formats, promotes the sharing of ideas and causes security concerns.

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