Customer Care Services
We at Customer Care want to keep you smiling always. A network that calls you a friend and treats you like family.
Respecting our traditions, greeting you with the warmth and the friendly word "Ayubowan" we provide you all what you need under one roof.
Be it at the Call Center open 24 X 7 or at the Customer Care Centers located around the country for your convenience, you are always important to us.
Etisalat Flagship Store Outlets
Customer Care points
Customer related changes, or requests – 072-2541100
Payments and post paid related requests - 072-2254278
E-mail - firstname.lastname@example.org
Hot Line 1727
Multi-lingual Customer Care Call Centre Hotline can be accessed by dialing
123 from your Etisalat mobile
Services are offered 24 Hours and 365 Days of the Year.
General Line 0722541541
Monday to Friday
8.30 a.m. to 6 p.m
8.30 a.m. to 2.00 p.m.
Closed on Mercantile Holidays