Call Management

Manage your calls anyway you want. The Call waiting facility allows people who call you to still get through even when you are on a call. Have you calls diverted to another number when your phone is off or you don't want to be disturbed. Speak to more than one person on the other side with call conferencing. Enjoy the convenience of group discussions over the phone.

 

To access go to settings on your phone and check for Call Management.

Manage your calls anyway you want. The Call waiting facility allows people who call you to still get through even when you are on a call. Have you calls diverted to another number when your phone is off or you don't want to be disturbed. Speak to more than one person on the other side with call conferencing. Enjoy the convenience of group discussions over the phone.

 

To access go to settings on your phone and check for Call Management.

 
 

Manage your calls anyway you want. The Call waiting facility allows people who call you to still get through even when you are on a call. Have you calls diverted to another number when your phone is off or you don't want to be disturbed. Speak to more than one person on the other side with call conferencing. Enjoy the convenience of group discussions over the phone.

 

To access go to settings on your phone and check for Call Management.

This feature allows you to receive a notification via SMS for calls which was received whilst the phone was switched off or whilst the phone is out of a network covered area.

To activate :

Dial *346 (For both Postpaid and Prepaid packages. But Prepaid customers should have a minimum of Rs.1 balance to get this service).

To activate this service for the post paid packages while roaming, divert calls to when unreachable to 101<last 7 digits of the mobile>

To deactivate this service dial ##002#

Charging

  • This service is offered Free of charge for Both Post paid and Pre paid customers

Voice mail is a user recorded voice message or a default voice message to which a caller is directed to in case the mobile phone is switched off or out of the coverage area. The caller can leave a voice message after listening to the recording. The System also allows to control and administrate voice mail account using the internet.

Customize and configure your voice mail box and notification method by dialling 131 from your mobile or by accessing the web.

This service is mostly required by people who do not wish to be disturbed at times and also customers can use this service instead of the Missed Call Notification service, because the customer will get a SMS notifying him on all calls he received while out of reach.

Steps in activating Voice mail

  • Go to the phone's main menu, go to Settings, then to Call Divert
  • In voice divert, set "If out of reach" number to 131
  • Dial 131 and follow the recording to activate voice mail
  • Web URL : http://Etisalatums.Etisalat.lk

Charging
You will be charged for dialing 131 as follows;

Pre Paid Rs.5.00 per min
Post Paid Rs.3.00 per min

 

Above charges excludes Government Taxes.

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