- For you
In order to access the mobile TV you need to have a GPRS/3G plan. For access to the service, you may go to tv.etisalat.lk on your phone. Based on your handset model you will be directed to either the WAP site or the client download.
Any pack purchased through WAP is also accessible through client and vice-a-versa.
No. You need to pay only for the Subscription.
Clicking on any of the channels or Video on demand, would take you to the subscription page where you can choose any of the available pricing plans as per your choice.
Typically you would see a "3G" symbol on the right hand corner of your screen. You will see a consistent signal once a GPRS Connection is established; otherwise the signal would not be stable.
You may try it after some time once a stable GPRS connection is established
The subscription would be activated instantaneously.
Yes, But your GPRS Plan doesn’t get affect while you watch Etisalat Mobile TV
It is available for both 2G as well as 3G subscribers.
Yes, you can activate Etisalat mobile TV provided you have enough balance to subscribe for the service.
My Channels is a section where all your currently subscribed channels and VOD assets are listed. You may view the content by clicking on the assets
The service can be accessed through another handset provided you use the same SIM card through which the packages were subscribed. The client is supported on specific handsets. Please check the client handset support list for checking whether your handset is supported or not. For WAP, you can access the service on the new handset provided the new handset is a WAP-enabled handset.
myAccount shows all your current subscription packages. You may unsubscribe to a pack from this section
You may click on a channel or video. In case you have not already subscribed to it, you would be taken to a subscription menu from where you may subscribe. Two or more packs can be subscribed in case they do not have common assets. In case there are some common assets, then the first pack needs to be unsubscribed in order to subscribe to the second pack